Customer Support Specialist at Houzz
Are you passionate about providing excellent customer service? Do you enjoy helping others and solving problems? If so, becoming a customer support specialist at Houzz could be the perfect opportunity for you.
Houzz is the leading online platform for home remodeling and design, connecting homeowners with professionals in the industry. As a customer support specialist, you will be responsible for assisting users with their inquiries, providing technical support, and ensuring their overall satisfaction with the platform.
Job Responsibilities
- Responding to customer inquiries via phone, email, and chat
- Providing troubleshooting and technical support
- Assisting with order management and processing
- Resolving customer complaints and conflicts
- Collaborating with cross-functional teams to address customer needs
Qualifications
- Excellent communication and problem-solving skills
- Prior experience in customer service or a related field
- Strong attention to detail and ability to multitask
- Knowledge of home renovation and design is a plus
- Ability to work in a fast-paced and dynamic environment
Join the Houzz team and be part of a global community dedicated to transforming the home improvement industry. Apply now for the customer support specialist position and start making a difference today!
